Introduction

At Conversaly, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy is designed to provide you with a clear and comprehensive understanding of how we collect, use, disclose, and safeguard your information when you use our AI-powered assistant for managing WhatsApp messages and Google Calendar. We recognize the sensitive nature of the data involved in these integrations and have implemented rigorous privacy measures to ensure your trust in our services. This policy applies to all information collected through our website, mobile application, and any related services, sales, marketing, or events.

Information We Collect

To provide you with our AI assistant services for WhatsApp and Google Calendar management, we may collect the following types of information: 1. Personal Identification Information: - Name - Email address - Phone number - WhatsApp account information - Google account information (for Calendar integration) 2. Non-Personal Identification Information: - Browser type and version - Operating system - Pages visited on our website - Time and date of visits - Referring website addresses 3. WhatsApp Message Data: - Message content (for processing by our AI assistant) - Sender and recipient information - Timestamps 4. Google Calendar Data: - Event details - Attendee information - Time and date of events 5. AI Interaction Data: - Queries sent to our AI assistant - Responses generated by the AI - User feedback on AI performance We collect this information through various methods, including when you register on our site, subscribe to our service, fill out a form, or interact with our AI assistant. We are committed to collecting only the information necessary to provide and improve our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our AI assistant services for WhatsApp and Google Calendar management. Specifically, we use your information to: 1. Facilitate and improve the functionality of our AI assistant in managing your WhatsApp messages and Google Calendar events. 2. Personalize your experience and deliver content and product offerings most relevant to you. 3. Improve our website, products, and services based on the feedback and interactions we receive. 4. Conduct research and analysis to better understand how users interact with our services. 5. Communicate with you about your account, respond to inquiries, and provide customer support. 6. Send periodic emails regarding your account, updates to our services, or other products and services (with your consent). 7. Monitor and analyze usage patterns and trends to enhance site security and user experience. 8. Comply with legal obligations and enforce our terms of service. We are committed to using your data responsibly and ethically. We do not sell, trade, or rent your personal identification information to third parties. Any processing of WhatsApp messages or Google Calendar data is done solely for the purpose of providing our AI assistant services and improving user experience.

Data Protection and Security Measures

Protecting your personal information is our top priority. We implement a variety of advanced security measures to maintain the safety and confidentiality of your data: 1. Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. 2. Access Controls: We employ strict access controls and authentication procedures to ensure that only authorized personnel can access your data, and only for legitimate business purposes. 3. Data Minimization: We collect and retain only the information necessary to provide and improve our services. 4. Regular Security Audits: We conduct regular security assessments and penetration tests to identify and address potential vulnerabilities. 5. Employee Training: Our staff undergoes regular privacy and security training to ensure they understand and follow best practices in data protection. 6. Secure Data Storage: Your data is stored in secure, access-controlled facilities with state-of-the-art physical security measures. 7. Incident Response Plan: We have a comprehensive incident response plan in place to quickly address any potential data breaches or security incidents. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. We are committed to transparency and will notify you promptly in the event of any breach of security that may affect your personal data.

Sharing Your Information

We understand the sensitive nature of the data involved in managing WhatsApp messages and Google Calendar events. We are committed to maintaining the confidentiality of your information and limit sharing to only what is necessary for providing our services. We may share your information in the following limited circumstances: 1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. 2. Business Transfers: If Conversaly is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information. 3. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). 4. Protection of Rights: We may disclose your information to protect the rights, property, or safety of Conversaly, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. 5. With Your Consent: We may share your information with third parties when we have your explicit consent to do so. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We are committed to maintaining the trust you place in us by using your data solely for the purpose of providing and improving our AI assistant services for WhatsApp and Google Calendar management.

Your Data Protection Rights

At Conversaly, we respect and uphold your rights regarding your personal data. As a user of our services, you have the following rights: 1. Right to Access: You have the right to request copies of your personal data that we hold. 2. Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete. 3. Right to Erasure: You have the right to request that we erase your personal data, under certain conditions. 4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions. 5. Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions. 6. Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. 7. Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us at support@conversaly.ai. We will respond to your request within 30 days. Please note that we may ask you to verify your identity before responding to such requests. For users in the European Union, we comply with the General Data Protection Regulation (GDPR). For California residents, we comply with the California Consumer Privacy Act (CCPA). We are committed to adhering to all applicable data protection laws and regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. When we do, we will revise the 'last updated' date at the top of this Privacy Policy. In case of significant changes, we will provide a more prominent notice, which may include: 1. Email notifications to our registered users 2. Pop-up notices on our website or within our application 3. Banner notifications on our homepage We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of such modification. If we make any material changes to how we treat our users' personal information, we will notify you by email to the primary email address specified in your account and/or through a notice on our website's home page. The date the Privacy Policy was last revised will be identified at the top of the page. Your continued use of our AI assistant for WhatsApp and Google Calendar management after the effective date of any changes to the Privacy Policy constitutes your acceptance of such changes. However, we will not use your personal information in a manner materially different than what was stated at the time it was collected without your consent.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We have a dedicated privacy team committed to addressing your inquiries promptly and thoroughly. You can reach us through the following channels: Email: conversaly@gmail.com Phone: [Insert phone number] Postal Address: David Hidalgo C/ DON RAMON DE LA CRUZ 60 MADRID 28001 SPAIN For urgent privacy matters or to report a suspected data breach, please contact our Data Protection Officer directly at dpo@conversaly.ai. We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes about privacy. If you are not satisfied with our response, you may be entitled to lodge a complaint with your local data protection authority. Your trust is important to us, and we are committed to protecting and respecting your privacy as we continue to provide innovative AI-powered solutions for managing your WhatsApp messages and Google Calendar.